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Before contacting us
Cycle estimates
Estimates improve as you log more cycles. Log at least 3 full cycles for better predictions.
Data & export
Use Export in Settings to back up your data before switching devices or reinstalling the app.
Purchases
Use Restore Purchase in Settings if you changed devices or reinstalled the app.
Emergency Privacy
Tap the Emergency Privacy button to instantly hide all data. Your logs are not deleted.
What to include
- Your device model and iOS or Android version.
- The CycleLog app version if you know it.
- A short description of the problem or request.
- Steps to reproduce the issue, if possible.
- Screenshots only if you are comfortable sharing them.
Medical disclaimer
CycleLog provides cycle estimates only. It is not medical advice and not a contraceptive method. Always consult a qualified healthcare provider for medical guidance related to your menstrual or reproductive health.
Legal and privacy
You can review the Privacy Policy and Terms of Service. CycleLog is designed as a fully offline, privacy-first app. Your cycle data stays on your device and is never uploaded to external servers.