ScanSpace Support

We are here to help.

Last updated: June 7, 2026

QR scanning PDF tools Purchases Feedback

Quick support in your language

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Contact support

For bugs, scan accuracy issues, PDF problems, purchase questions, or feature requests, email us and include a short description of what happened.

Email Support

Before contacting us

Scan issues

Clean the camera lens, improve lighting, hold the code steady, and try moving closer or farther away.

PDF tools

If a PDF is protected, unlock it first. Very large files may take longer to process on older devices.

Purchases

Use Restore Purchase in Settings if you changed devices or reinstalled the app.

Feedback

Tell us what felt slow, broken, confusing, or missing. Real examples help us improve faster.

What to include

Your device model and iOS or Android version.
The ScanSpace app version if you know it.
A short description of the problem or request.
Steps to reproduce the issue, if possible.
Screenshots or sample files only if you are comfortable sharing them.

Legal and privacy

You can also review the Privacy Policy and Terms of Service. ScanSpace is designed as a local-first utility app; scans, QR content, PDFs, drafts, and history are generally stored on your device unless you choose to share or export them.